Shipping Policy

At DiamondVIPFitness, we are committed to providing a smooth and reliable delivery experience for all our customers across Canada.

Shipping Coverage

We currently ship orders across Canada, including most major cities and provinces.

Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed.

Please note that orders placed on weekends or public holidays may be processed on the next business day.

Delivery Time

After your order has been processed and shipped, delivery usually takes approximately 3–7 business days, depending on your location.

Remote and rural areas may require additional delivery time.

Shipping Costs

Shipping fees, if applicable, will be calculated and displayed at checkout before you complete your purchase.

From time to time, we may offer free shipping promotions on selected orders or during special campaigns.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

You can use the tracking number to follow the progress of your delivery.

Delayed or Missing Orders

While we do our best to ensure timely delivery, delays may occasionally occur due to weather, carrier issues, holidays, or other circumstances beyond our control.

If your order has not arrived within the expected delivery timeframe, please contact our customer support team so we can assist you.

Incorrect Shipping Information

Please make sure your shipping address and contact information are correct before completing your order.

We are not responsible for delays or additional costs caused by an incorrect or incomplete shipping address provided at checkout.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide photos of the package and the product received. Our team will review the issue and assist you with the next steps.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team at suaid.mufti@gmail.com.

We are always happy to help.